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How-to

Billing and credits

Settings → Billing & credits (https://app.10ex.ai/settings/billing ) is where you see your plan, your credits and your renewal date, and where you subscribe.

Settings, Billing
Settings, Billing.

Credits pay for agent runs, emails and research. They never expire, and a monthly plan tops you up automatically. For what costs credits and what is free, see Credits and billing.

See your balance

Your credit balance shows at the top of the page and in the credits chip at the top of every page. Recent charges are on Settings → Models & providers, next to the balance.

Pick a plan

The page shows each plan as a card with its price, credits per month and a short description:

PlanPriceCredits
Starter$19 a month2,500 a month
Pro$150 a month20,000 a month
EnterpriseTalk to salesPlatform plus outcome-based pricing, with a forward-deployed GTM engineer

Your current plan is marked Current plan, and the most popular one is marked Best value. Click a plan to go to checkout. Payment runs through Stripe. Prices and credit amounts come from the live plan list, so the page is the source of truth if this table is out of date.

Enterprise isn’t self-serve. Its button opens a page where you book a call with the team.

Cancel or resume

Once you have a plan, the page shows its name, status and date. Click Cancel plan to stop renewing. The date then reads Cancels on, and your plan stays active until then. Click Resume plan to undo it before that date.

Who can use it

ActionNeeds
See the pageManager and above
Subscribe, cancel or resumeSomeone with billing permission. Changing the plan is owner only.

See Roles and permissions.

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